When you install Magento 2, it comes in a special mode called "default", the default mode is how Magento 2 operates when no mode is set - however, the default mode isn't really optimized for production usage, it generally causes the Magento 2 cronjobs to run 6 times slower than production mode.
To enable Production mode, you have to log onto SSH and go to your Magento 2 installation directory.
When you're in the directory, you have to execute the "magento"-binary.
First to check which mode is currently in use, you can run something like:
ea-php72 bin/magento deploy:mode:show
If you want to enable production mode you can run:
ea-php72 bin/magento deploy:mode:set production
Please be aware, that the above command can take 10-60 seconds to run. Your shop will go into maintenance-mode meanwhile this happens.
The performance benefits in production mode is rather big. It results in an overall faster website, but also consumes a lot less resources for your hosting account.